Crisis disclaimer: Not a substitute for professional help. In crisis? Call 988 or dial 911.

Effective Date: September 14th, 2025

The Reach Community (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

1. Information Collected:
    
   • Directly from Users: Email addresses provided through newsletter subscriptions, volunteer applications, or other forms.
      
   • Automatically: Chat communications via Tawk.to, website usage data via Google Analytics, cookies, IP addresses, and browser/device information.
      

        2.   Use of Information:
 

• To provide peer support and maintain website functionality.
   
• To communicate with users regarding services, updates, or volunteer opportunities.
   
• To monitor, analyze, and improve website performance and user experience.
   

        3.   Third-Party Services: We utilize third-party services, including but not limited to Google Analytics, Tawk.to, GoDaddy, Facebook, and TikTok, which may collect and process data on our behalf.
 

        4.   Data Storage and Security:
 

• Chat logs and other personal data may be stored temporarily or as required for operational purposes.
   
• Reasonable administrative, technical, and physical safeguards are employed to protect data against unauthorized access, disclosure, or misuse.
   

        5.   Data Sharing:
 

• Personal information is not sold or rented to third parties.
   
• Anonymized or aggregated data may be shared with service providers for operational purposes.
   

        6.   User Rights: Users may request access, correction, or deletion of personal data by contacting support@thereachcommunity.com.